Frequently Asked Questions
Everything you need to know about your Hello Nails experience.
How long do Hello Nails press-on sets last?
With proper nail preparation using our included kit, your manicure can last up to 2 weeks with nail glue, or 2-4 days using our temporary adhesive tabs.
Are your nail products vegan and cruelty-free?
Yes, all Hello Nails polishes, gels, and accessories are 100% vegan and have never been tested on animals.
What is your shipping policy?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Orders over $50 qualify for free standard shipping within the continental US.
Can I reuse my press-on nails?
Absolutely! If removed gently using our take-off oil, you can buff away the excess glue from the back of the nail and store them for your next use.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
How do I find my correct nail size?
We recommend purchasing a Hello Nails Sizing Kit first, or you can follow our online measurement guide using a ruler and clear tape to find your perfect fit.